You know what I hate? The little messages that tell you to please stay on the line, your call is very important to us, about every fifteen to thirty seconds. Generally, on a well-designed call hold system, the messages come every minute or so, and the music fades out and the message comes on, then the music fades back in. With Dell's hold system, the music cuts out and you get your hopes up that it's really a real person...
And I'm calling them willingly, mind you.
Of course, it's not like I really have a choice. I need a power cable, and I can't get one from the website, not even by using the part number I need.