August 12th, 2001

running, bomb tech

a day at work

Really, a rather typical day.

Screeched into work with burning rubber -- soles of shoes burning from the sidewalks (already hot at nearly eight in the morning) -- and just barely punched in on the hour. Sat in my booth for 40 minutes waiting for the supervisors to get the computer system running right.

Futility, anyone? Got some half-assed writing in though.

Noticed after a while that the guy next to me, Greg, and I were on the "new and improved" version of a survey that had been around a long long time. It's been around so long, in fact, that most of the people who are regularly on it, like me, and like Greg, barely bother to look at the screen anymore before we're rattling off the next question on it.

Thing is, there are two versions of "Adult Tracking" roaming around the workplace. One is just plain "Adult Tracking" -- and the other one is "Adult Tracking Parallel Study." One of them is the old one with the monthly update to take non-current questions out and to hone the questions a little better to more closely determine what the customers' buying habits really are, and how the company in question could make their products and services more suited to the needs/wants of the vast majority of their customers. The other survey is basically a survey on the exact same topic with many of the same questions, same phrasing -- but with some alterations to the survey structure, including a shifting extra section, the removal of some questions towards the very beginning when the surveyor is still on autopilot, and the addition of a section that requires either a very good memory *or* simple addition on the part of the respondent.

Simple continuity would suggest that the survey that is essentially the same keep the same name, and that the new survey would be the "Parallel Study." But nooooo. Furthermore, the vast majority of the supervisors were not specifically told which one was which --- they were just told that there were two Adult Tracking now, one that's same-old same-old, and another one with a few things worded differently.
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