August 14th, 2004

ieee coin

Work, and other mysterious ailments

Got to work to discover that my water bottle had leaked all over the inside of my brand-new (inexpensive) purse. Garr. One box of altoids, dissolved and spread all over the inside of the purse. Oy.

Wound up on a brand new survey. Did a few training runs through. My strength is that I observe things. Got hauled off into the nice conference room through the security door to do the briefing. It was a live briefing: Du-rag Supervisor was reading the briefing guide aloud with a live tape recorder, being as this was the first time anyone's been on this job. He pointed out the places where it should terminate and what it should do; when he was done and turned off the tape recorder, I pointed out two bits he'd missed: another place where it terminates, and then how if they'd only mentioned two companies that they were very or somewhat familiar with, the third line in the "compare these companies on a number of aspects" intro question would display a 12 for some reason. Neither of these things were supposed to happen, evidently. I seem to be one of the sharp ones. (This is why I'm a monitor.)

I got one survey on this new job. It's weird saying "Good evening, I am A. Lunatic from $HELLISH_COMPANY, an independent market research establishment," rather than "Hello, I am A. Lunatic..." The tone of this survey is far more professional than most of the ones we do. I like it more.

Break was fun. I was going on break just as othercat was getting off early; she stayed long enough to hang around for break, play with my palmtop, hijack my journal, and go over the infamous Can of Beans story.

Everyone else was getting off around 7:30; as the new job, we stayed until around 8:30 before Du-rag Supervisor finally shut off our numbers and had us go home. We were on the paced dialer for most of the day, but we got to spend the last 30-45 minutes on the automatic dialer.

One lady had been getting nothing but garbage numbers all day -- busy, answering machine, not in service, really not in service, business, probably some cellphone, phone butler, completely and utterly not in service, and gods know what else. This inspired me, and I sketched a very disgruntled stick Phone Goon getting these calls, and then a stick supervisor pouring numbers into a funnel out of a large garbage can. (For those who don't work with us/don't work with the same kind of phone system: the numbers the paced dialer goes through are fed into the system in programming constructs called "funnels"; each funnel can hold several queues of numbers, and evidently rotates them so they get dialed at roughly the same time.)

Just before we left, we got to hear the telltale sound of rain hitting the roof. The rain had stopped by the time we did get out, but it was nice and soft and windy outside. I could taste the water cool in the air, and the wind picked up my hair and tied knots in it while I was walking home.

Hooray, wind...
documentation, writing, quill


I've been trying to read all my past entries again. I've been doing it entry by entry, this time, and reading the comments and behind the cut tags on the private entries as well.

I've been leaving comments: commentary, sarcasm, clarifications, occasionally supplementary materials.

Once I went over my paper journals with post-it notes. This is the same.
I'll have to include the post-it comments as comments when I finally do transcribe those old journals.
  • Current Music
ieee coin

Work = hell.

Walked to work fast and feeling late. Picked up my lost flashyheart from the sidewalk on the way. I'd noticed it missing last night at work when time to go home; I found it on the sidewalk outside DeVry all wet and dirty.

I was exhausted, and hadn't had time for breakfast, and was looking forward to monitoring. Instead, I went on the phones -- fortunately for me, on my preferred side of $ISSUE. I took the issue up with my supervisor, and she went and checked with someone, and evidently I'm on that side, and that's what I should tell the monitor shift lead.

I was zonked on the phones, and there were weirdlings. I was falling asleep around 2-3. By 2:30 I was contemplating going home, and reminding myself that if I dug out my wrists with my pen, Darkside would never forgive me.

We went home at 4:00. My neck hurt, my back hurt, my eyes hurt.

I called Darkside shortly thereafter, collapsed on my bed. Hooray best friends.
  • Current Music
    Jeff Buckley - Hallelujah
silly, bunny ears

As always, the bond.

Called Darkside. Chatted for quite some time. Shared job bitching. Shared commentary on truth and friendship. Got to listen in to several sides of interaction with his parents. His mother hollered a question; I shared answers with Darkside. I feel honored to be included as much as I am in his interaction with his parents. He clearly discusses me with them, as I am one of his closer friends and his parents know more about me than I've told them.

It was nice talking with him. Mmm, nice happy chatting and silliness. I refrained from giggling at the latest development in his job (until I was off the phone); his workplace seems to think he's more of a people person than he actually is.
  • Current Music
    David Bowie & Massive Attack - Nature Boy