July 25th, 2006

twilight, Fairbanks to Phoenix, two worlds

Power actually out this time!

Laptops are fun for the whole family! It's great -- you can unplug them from everything and keep working when lightning starts lightning-ing.

Woah, that was totally green lighting.

The power's been out twice, so I'm writing in the dark again. I think I won't be getting my shower until morning, which means I should probably be getting ready for bed soon.

(Oh. Lights on again. I wonder how many times this is going to happen? hcolleen's box booted down the first time we had an outage rather than a brownout, so it should be OK with the surge strip. The grass mat she put up on the balcony blew down, because the wind has been plenty intense. I want to be out in the rain, but I'm not so enamored of that to dare the "light-ming", as the LF used to call it.)

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Snarky Lady was telling me about her experience with Dell Tech Support. She was having problems, and she was telling her tech about it. In some detail. Quite firmly. The tech asked her to repeat that. She did, with quite some vigor. The tech then told her that he'd needed to get her irate on tape so that a supervisor could take action -- evidently they only voluntarily take extended action if the customer is demonstrably irate. (Which ... wtf?) She hazarded, that from what I related, the tech had heard me just find when I stated what I wanted to do quietly and politely -- he'd just wanted me to blow up on tape for the supervisor. ...If any current or former Dell tech support peoples pass by, have you got any insights on this?

Lots of assorted wet out there, but not much more in the way of Dog-Eating Thunder Monsters or wild winds. Scary Lipstick Phone Goon was talking about the tree branches that fell all up ons her car last night. Crazy stuff.

Maybe the heat wave will break soon. I know legomymalfoy has been documenting the crazy heat we've been having -- oi! At least my chiller has recovered -- the thunder/lightning scared it into nonfunctionality last night.
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