I had to do that, because I said some pretty heavy stuff in there, and I want a record of all the Interventions I do, especially on him, and I didn't feel right about starting a new note to him without taking care of business first. So I went null doing that, and time passed without me counting it down.
I started a survey with someone who drank 60 (!!!) beers in one week, by his estimate. I pointed this out to the girl next to me; she made the same face that I was making, the "I could not make this shit up" face. He did not finish the survey -- he was too drunk.
New fun insult (courtesy of a CSR): "Were you born that stupid, or did you have to study?" Very anti-nice, but perfect for those certain moods. I've heard the sentiment before, but had to be reminded...
As the shift drew to a close, we were summoned into a meeting room (then sent to another one, then shuffled back to the first one again) for a surprise meeting. It turned out to be people throwing surveys and screwing them up, either by idiocy or by not telling their supervisors when the person on the other end of the phone realized that they'd forgotten something.
Before the meeting, there was general socializing. The Star Wars fan guy, a former DeVry student in a wheelchair, mentioned the "Masters program", and I inquired -- turns out that if you're really good, you can apply to join this, and when your monitor reports keep coming back good, you work your way through it, and when you've finally gotten through all the hoops, you get an extra twenty-five cents an hour. I spoke with the leader of the monitors (who's also the head trainer) and she said that it's for the people that they don't have to worry about on the phones, and that I'm pretty much one of them (imagine my glee) and I haven't been there long enough (just a month, now) to qualify, but at my three month review, please do bring that up with her, because then I should be able to do that.
Happy Birthday to Me, it seems! (My three months there will be coming up right before my 24th birthday this June.) When I was working there last, I was an excellent little fayoumis, except that my attendance was spotty. Since it's been perfect and is likely to stay very good, I'll be getting my raises in a timely fashion, and other good things will be happening as well. Say yay for a schedule that has time for sleep! Say yay for not having to worry about the kid!