Ordinarily I would have done almost what I did this time: hope everything goes well and get off the phone as soon as possible.
This time, though, my eyes filled before I'd even cut the connection. I sang a brief prayer. I was the clergy on the spot this time, I guess...
There are moments in this job when I feel that the general inconvenience of calling at bad times is made up for by the help I can give by calling at just the right time.