This is not, in my judgement, coincidence. Especially not after I've downloaded a new version of the sync-up software.
I love being able to troubleshoot systems I'm using, even if the responsibility for the troubleshooting lies with someone else.
As I discussed with ralmathon over IM earlier tonight, I have gained a place in the departmental tech hierarchy at work. I'm now first tier tech support -- if a technical problem occurs and they can't get their brains around it, they get me. Then they go to the part-time geeks in the bullpen. If they can't get it, IT gets called. Before, the hierarchy was bullpen, then IT. Now they've got, however briefly, a once and future tech professional in their department, and they're taking advantage of that.
I can see ralmathon as being an Elder Geek, years from now. He just has to get into being a Junior Geek first, and work his way up. That's the problematic bit.