Azure Jane Lunatic (azurelunatic) wrote,
Azure Jane Lunatic
azurelunatic

Work

Went to work. Monitored. There will be a new monitor, evidently -- Ponytail Guy Monitor. I like him.

Shared a monitor room with the Trader Joe's Queen Monitor. TJ's Queen Monitor bitched about the busted keyboard in room 1. We shared stories and had a good time in general.

She is not the best computer person in the world; she had several different computer errors. I was able to detangle all of them.

She had a computer error when just sitting on a screen getting ready to submit something -- I saw from the URL that her browser tried to go to that her browser had been hijacked by Microsoft for some obscure reason, and since the monitor rooms don't have connectivity to the outside internet, this had not gone well. I had her back the screen up, note down the actual start and stop times of the monitoring session in the comments form, try printing the page then and there (to preserve it should it cause another error) and then try submitting it.

Much to my surprise, the page went through. I had her go and give the sheet to the Tired & Grouchy Lady Shift Ops Super to be sure it could be edited or some such thing. Evidently she went to both the Shift Ops Super and the Monitor Shift Lead, and both of them said the same thing: "If Azure says that's what to do, then it's OK." I'm evidently the expert around these parts, then. The thought both fascinates and scares me.

The second error was something similar, but with a different URL. Evidently I'm good at helping TJ's Queen Monitor with her computer woes; most people take over and treat her like she's an utter computer idiot. I'm good at explaining things quietly so she can do them.

I went on break late, and wound up talking computers with the guy who does such a good job on $ISSUE_SIDE_JOB. I mentioned my ambition of getting in while the getting's good with LJ; working as a geek for LJ would be pretty much my dream geek job. Evidently he knows LJ, and even has one. I gave him my handle, and zoomed back from break 5 minutes on the wrong side of on time. (Ooops.)

There was an equipment error that coincided with a Raw N00b error -- someone learned the hard way that when someone hangs up on you midway through a survey, that is not the time to pretend they're still on the line and be entering answers that they didn't give. I learned the hard way that just because a tape recorder picks up the dial tone and the "you're going to have to hang up because the phone system doesn't like what you just entered" tone just fine, that doesn't mean that it picks up voice just fine. Argh. I had to crank the thing to 10 and hold my ear to it to pick out the voice from the tape hiss. Argh.

I came home from work with a random embarrassment to use later on. Hooray, random embarrassments! They're sort of like random monsters, only the screen doesn't go all swirly when they have to deal with them.
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