Darkside's father, Lord Malfoy, was the one who picked up the phone. Despite me saying who it was, and asking specifically to speak with "Darkside's mom", he didn't recognize me. (How many people call asking to speak with "Darkside's mom" instead of her actual name?) "Narcissa, it's ... Joanie ... for you...?" he said, passing me off to his wife.
"Hello, this is Narcissa Malfoy...?" she said, with the professional voice on.
"Hi, this is Joanie?"
"Oh, hi, Joanie!" she said, immediately warming up.