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Grr and Argh with a topping of WTF sauce

I have been, for the past month, steaming about a WordPerfect problem. After I installed the printer drivers that didn't work, the text of my files stopped displaying; the text only displayed as little grey dots, not as actual characters. The characters were still there: I can see them when I do Reveal Codes. They can be copied, pasted.

Repairing the bugger didn't work. Reinstalling the bugger didn't work.

I'm damn near at the end of my geeky rope here, and about ready to tie a slip-knot in it.
Gone away, gone ahead,
Echoes roll unanswered.
Empty, open, dusty, dead.
Why have all the Weyrfolk fled?

Where have dragons gone together
Leaving weyrs to wind and weather,
Setting herdbeasts free of tether;
Gone, our safeguards, gone, but whither?

Have they flown to some new weyr
Where cruel Threads some others fear?
Are they worlds away from here?
Why, oh why the empty weyr?

-- "The Question Song", Anne McCaffrey
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