Azure Jane Lunatic (azurelunatic) wrote,
Azure Jane Lunatic

Well, that's "convenient"!

Defaulting the "convenient" service of ringing the cellphone first if it's on, and ringing both the numbers in turn if no one picks up at the first one, to "on" without explaining that it will default to on? Confusing as fuck, when you didn't explicitly activate it. I pointed out that when it was not explicitly verbally explained to me, which it was not, it was confusing as fuck. Except not in those terms. I was polite, firm, and immovable on that point. I'm sure I raised the hackles of the customer service phone goon on the other end of things, because I'm sure she was used to people getting irate after taking that stance. Instead, I was polite the whole way through, and got sweet at the end.

I still don't know what my internet bill is going to be...

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