(abbrieviated as "Slappy" when I update from my phone)
and I decided that as far as we were concerned, we
were having a building disaster area instead of a day.
I suspect that Jane and Joe Random Phone Goon do not
know how much paperwork is involved for a bad monitor
report. The monitor has to document the offense
completely enough so that if necessary, it'll stand up
in an unemployment hearing as grounds for termination
(either completely or partial). Then the Shift Ops
Supervisor has to document the incident in the system.
After that, the supervisor gets to discuss the thing
with the person, or, depending on the severity of the
incident, more than one supervisor...
It's a day.