We also have a survey at work where people talk about their utility companies. One open-ended question is about why the respondent chose to give that numerical rating on a "Dealing with power outages" question. The response I found in my editing: "Because it shouldn't take that long to get it up." Before I edited it for context and clarity (to "Because it shouldn't take that long to get the power back up"), I pulled a screen capture for the book of Quotes.
Pink Shirt Guy took one look at it, snickered, and dumped the printout in the recycle bin.
(I have a copy saved in my Workplace Fun folder on the file system.)