Working on getting some things out into new format. Crazy-stuff. Had to consult with Pink Shirt Guy on disposition of random categories of charging things. (OMG, I am turning into Percy Weasley, except I'm neither skinny, ginger, nor hanging out with Rufus-baby.) While I was in his shared office, I explained low-on-virtual-memory to him, followed in short order by walking two other managers through ping and tracert to diagnose that yes, a site they should be able to get to was inaccessible to us.
The levels of management that I was dealing with on the inaccessible website issue were certain that they'd never remember either ping or tracert; the one's nearest memory hook for "ping" was golf-related.
"Like throwing a golf ball at something and seeing if it bounces back," I told her.
They're going to corner me for these things before they snag Actual IT, now.