I don't know what the timeframe is on suggestions, sorry.
Good days at work are very very good. Bad days at work have me looking at incidents too muddled to parse, and thinking through very slow molasses. I'm attempting, however, to cut my resolve time on the very easy ones down in the neighborhood of one minute instead of two. I'm challenging my own former record in 100% QA reports. I'm sure part of it has to be that QA has a soft spot for me, but I'm really good at following the rules and addressing every issue or explaining why not.
I was freezing at work last night for the first half of the night. The dude across from me brought a blanket. Smart move.